Useful contacts for travel advice, assistance and services in Britain

The Rough Guide to Accessible Britain, free to Blue Badge holders

Here you will find a selection of specialist organisations and independent companies that provide advice, assistance and services to help disabled people get out and about in Britain.

Click the links below to get straight to the relevant section.

Getting around

Travel and leisure advice

British tourism

Getting around – the lowdown on practical services for your day-to-day travel needs.

Motability New window icon
Exchange your higher rate mobility allowance for a new car, powered wheelchair or scooter.
T: 0800 923 0000
T: 0845 675 0009 (Minicom)

Blue Badge Parking Map New window icon
Online interactive map with locations of Blue Badge parking, car park access, accessible toilets, railway stations and more.

Changing Places New window icon
This consortium campaigns for toilets for people who require non-standard access features, including hoists.
England, Wales and Northern Ireland :
T: 020 7696 6019
E: changingplaces@mencap.org.uk New window icon
Scotland: T: 01382 385154
E: pamischangingplaces@dundee.ac.uk New window icon

Disabled Persons Railcard New window icon
Concessionary railcard costing £18 annually, but allows 1/3 off most rail fares for those with a disability.
T: 0845 605 0525
Textphone : 0845 601 0132
E: disability@atoc.org New window icon

Mobilise New window icon (incorporating Disabled Drivers Association)
A charity and member organisation campaigning for improvements in access for disabled motorists, passengers and Blue Badge holders.
T: 01508 489449
E: enquiries@mobilise.info New window icon

National Federation of Shopmobility UK New window icon
Most towns and shopping centres have a Shopmobility scheme that lends manual wheelchairs, powered wheelchairs and scooters.
T: 08456 442446
E: info@shopmobilityuk.org New window icon

RADAR New window icon
Campaigning network of organisations who operate the National Key Scheme for accessible toilets.
T: 020 7250 3222
E: radar@radar.org.uk New window icon

RNIB New window icon
Advice on leisure activities and holidays for those with visual impairments, including a list of accessible museum and gallery events.

Travel and leisure advice – championing specialist providers of UK accessible travel and holiday information.

Ableize New window icon
Online directory of links to further information and services, including travel, recreation, sports, holidays and accommodation.

Action for Blind People New window icon
Action for Blind People provides free and confidential support for blind and partially sighted people.
T: 020 7635 4800
E: central@actionforblindpeople.org.uk

Direct Enquiries New window icon
Online directory with a great London Underground accessible route planner that has platform-to-platform and platform-to-street-level information for every station.
T: 01344 360101
E: customerservices@directenquiries.com New window icon

Disabled Go New window icon
Heavily detailed access information for restaurants, hotels, cinemas, tourist attractions, pubs, train stations and more.
T: 0845 270 4627
E: questions@disabledgo.info New window icon

Disabled Holiday Info New window icon
Useful website with advice on accessible attractions, transport and activities in selected regions of the UK.
E: info@disabledholidayinfo.org.uk New window icon

Disabled Ramblers New window icon
Organise and run a programme of supported disabled rambles each year. They campaign for better access while fully preserving the character of the countryside.

Good Access Guide New window icon
An online directory of services, businesses and venues that advertise themselves as accessible and disabled-friendly.
T: 01502 566005

Walks with Wheelchairs New window icon
The only website in the UK dedicated to providing free information on routes that are suitable for wheelchair users throughout the UK.

Special Needs Kids New window icon
The 'fun & leisure' section on this website has some useful suggestions for days out for families with children who have special needs.

Tourism For All New window icon
A national charity dedicated to making tourism welcoming for all. The website has lots of ideas for places to visit.
T: 0845 124 9971

Vision Hotels New window icon
Vision Hotels are part of Action for Blind People offering accessible holidays for everyone.
T: 01539 445801
E: enquiries@visionhotels.co.uk

British tourism – regional and national tourist boards with access information and advice.

English Heritage New window icon
Owners of over 400 historic properties, English Heritage operates an Access for All policy and an Access Guide featuring properties with good provisions for visitors with limited mobility and sensory needs.
T: 0870 333 1181
Textphone: 0800 015 0516
E: customers@english-heritage.org.uk New window icon

National Trust New window icon
The dedicated Access for All office runs a policy that includes an Admit One card scheme allowing free entry for an essential companion. An annually published Access Guide has details for every property.
T: 01793 817634
E: accessforall@nationaltrust.org.uk New window icon

Visit Britain New window icon
Britain’s national tourism agency also run the National Accessible Scheme – a nationally recognised rating for accessible accommodation

Visit Scotland New window icon
Runs its own quality assurance scheme for disabled access. Accommodation and attractions are searchable on the website using accessibility criteria.
T: 0845 225 5121
E: info@visitscotland.com



If your organisation would like to be considered for this list, please let us know.